Plenty of CRO agencies apply the same playbook to every client regardless of what platform they run on. BSS Commerce works inside Shopify and Magento every day, across markets from the UK to Australia and New Zealand, so recommendations reflect how your actual platform behaves.
A checkout friction point on Shopify has a different fix than the same friction point on Magento 2. An agency that works inside both platforms daily catches issues a generic marketing-first agency misses.
We don't apply the same playbook to every store – findings reflect how your specific platform actually behaves.
Every audit ends with deliverables your dev and design team can act on immediately, not a report that needs translating.
A Magento 2 specialist retailer serving Australia and New Zealand had steady traffic, but an outdated UX was creating friction at every step. The audit found product pages lacked structured specs for side-by-side comparison, key trust signals like warranty info and reviews were missing, and there was no path for schools or orchestras to request a bulk quote – a missed B2B revenue stream hiding in plain sight.
Yes, our client base spans the UK, Australia, New Zealand, and other markets globally.
Shopify and Magento (Adobe Commerce) primarily, with certified partner status on both.
See our dedicated breakdown of the CRO agency London market for local context.
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